← The 14th Club

Support

Talk to a human. Email derek.a.story@gmail.com and include the version number from the bottom of the Settings page — it helps us help you faster. The 14th Club is made by one person; you'll get a real reply.

Common questions

My shots feel off — too short, too long, or always curving one way

Re-run calibration: Menu → Calibration. The two-minute guided flow re-learns your swing and putting stroke. If shots lean one direction, the direction step (a few deliberately straight swings) is the part that fixes it. Tip: swing the same way you want the game to read — smooth and committed beats careful and slow.

The game asked for motion access — why?

Your swing is the controller. The game reads the gyroscope to turn your real motion into ball flight — that's the whole trick. Motion is processed on your phone and never leaves it. If you declined the dialog, enable it in iOS Settings → Privacy & Security → Motion & Fitness.

I bought the full game — how do I get it on a new phone?

Install the app, open the unlock page, and tap Restore Purchases. Your purchase lives with your Apple ID (Family Sharing is supported), so it's never lost.

A call interrupted my round — is it gone?

No. The game saves your round when it goes to the background. Relaunch and the menu leads with a Resume card — same hole, same score, same wind.

Do I need an account for online features?

No sign-up, no email. Online play uses an anonymous identity — pick a display name, share your club code with friends, and you're on the board. Deleting it (Settings → Delete Account) removes everything, immediately.

Does it work offline?

Fully. Courses, calibration, practice, and stats all work with no connection. Online features simply wait until you're back — even a round finished offline posts your scores when you reconnect.

Something else is wrong

Email us. Include your iPhone model, the app version (bottom of Settings), and what you were doing when it happened. Crash reports reach us anonymously, but a first-hand description finds the fix faster.

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